Policy
Privacy Policy
Last revised October 22, 2026
This page describes how TurnPoint Hub handles information about the people who read it, download from it and write to it.
The short version
- We collect what you type into our forms plus the standard technical data every website receives.
- We use it to send what you asked for, to run the site and to measure our advertising.
- We do not sell it for money, and you can ask us to delete it whenever you like.
Who is responsible
Waypoint Lane Media LLC, a Texas limited liability company, runs TurnPoint Hub and the website turnpointhub.com. In this document "we", "us" and "our" refer to that company, and "the Hub" means this website together with the guides, downloads and emails we offer through it.
When you browse the Hub or hand us information, you are agreeing to what this document describes. Not comfortable with it? Then please stop using the Hub.
Terms with a fixed meaning
| Account | A login we create for you if a restricted area ever requires one. |
|---|---|
| Affiliated company | A company that owns at least half of us, that we own at least half of, or that shares a majority owner with us. |
| Cookie | A small text record that a website asks your browser to keep, used among other things to recognize a returning visitor. |
| Device | The computer, tablet or phone you use to reach the Hub. |
| Governing state | Texas, United States of America. |
| Personal information | Details that point to you as an identifiable individual, directly or in combination. |
| Processor | A company that handles information on our instructions, for example our hosting, email delivery, analytics and payment providers. |
| Technical data | What your browser and Device reveal on their own while you visit, such as the time spent on a page. |
| You | The visitor reading this, or the organization that visitor represents. |
These meanings apply whether a term appears in the singular or the plural.
What we gather
Information you type
Forms on the Hub ask for things like a first name, an email address, occasionally a phone number, and whatever you write in a message field. You decide whether to provide them, but a request for a download cannot be fulfilled without an email address to send it to.
Information your Device sends
Like every website, the Hub receives your IP address, the browser you use and its version, the pages you open, when you opened them, how long you stayed, device identifiers and comparable diagnostic details. On a phone or tablet this extends to the device model, its unique identifier, its operating system and the mobile browser in use. Your browser may transmit further details automatically, and we receive those too.
Why we use the information
- Delivering the guides, downloads and emails you request, and keeping the Hub running and secure.
- Creating and maintaining any Account, including the features reserved for registered users.
- Fulfilling a purchase or any other agreement between you and us.
- Contacting you about the Hub by email, telephone, text message or a similar channel, including security or service notices.
- Telling you about related guides, offers and events, until you ask us to stop.
- Responding to your questions and requests.
- Assessing or carrying out a merger, sale, restructuring, financing, dissolution or similar transaction involving our business, where the information we hold forms part of what changes hands.
- Understanding how the Hub is used, measuring our promotional campaigns, and improving what we publish and how we present it.
Email preferences
Each marketing email carries an unsubscribe link. You can also write to [email protected]. Service messages, such as a download confirmation or a notice about a policy change, may continue even after you unsubscribe from marketing.
Keeping and deleting
We hold personal information for as long as the purposes above require, and longer only where the law obliges us, where a dispute is open, or where we need it to enforce an agreement. Technical data is usually kept for a shorter period, unless it helps us secure or improve the Hub or a legal duty requires otherwise.
Correction, completion and deletion are all available on request. If you have an Account, some details can be edited there directly; for everything else, write to [email protected]. Some records must stay with us for legal reasons, and we will tell you if that applies.
Where the processing happens
We work from Texas, and our Processors may operate in other states or countries. Your information can therefore end up on servers outside the place where you live, under privacy rules that differ from yours. By sending us information after reading this document, you consent to that. We take reasonable steps so that it stays protected and is handled as described here, and we do not move personal information to another organization or country without appropriate safeguards.
When the law gets involved
Business transfers
If the Hub changes hands through a merger, acquisition or sale of assets, your personal information may go with it. We will publish a notice before it falls under a different privacy policy.
Demands from authorities
We may hand over personal information if a statute obliges us to, or if a court, a regulator or another public body issues a valid demand.
Other good-faith disclosures
We may also release personal information if we honestly believe that doing so is necessary: to meet a legal duty; to defend our rights or our property; to look into or prevent suspected misconduct involving the Hub; to keep visitors or the public safe; or to protect ourselves against a legal claim.
Security
We use commercially reasonable measures to protect the information we hold. Still, nothing sent over the internet and nothing stored electronically is perfectly safe, and we cannot promise otherwise.
Younger visitors
The Hub is written for adults and is not aimed at children under 13. We do not knowingly collect their personal information. If you are a parent or guardian and think your child has given us details, contact us and we will remove them. Where your local law requires a parent's consent before a child's information may be processed, we will seek it first.
Links elsewhere
The Hub links to websites we do not operate. Their content and their privacy practices are theirs, not ours; please read their policies before sharing anything with them.
California residents
Residents of California enjoy extra rights, among them the ability to stop their information from being shared for advertising that follows them across websites. How to exercise those rights is described on our California privacy page.
Changes to this document
We will post any revised version here and update the date at the top. For significant changes we will also email you or display a prominent notice on the Hub before the new version applies. Checking back now and then is a good habit.
Contact
Questions about privacy go to [email protected] or by post to:
Waypoint Lane Media LLC
7600 Chevy Chase Drive, Suite 300
Austin, TX 78752
United States